Immersive Learning
Immersive learning is hands-on training delivered inside a real-time 3D or VR environment, where staff practise on true-to-life products and scenarios instead of slides. The New Face builds these experiences in Unreal Engine 5, and has delivered immersive learning for Maisons including Cartier.
How it works
True-to-life product build
We rebuild the products, materials, and boutique or workshop environment as real-time 3D assets in Unreal Engine 5, so trainees handle accurate SKUs and settings rather than photos or generic mock-ups.
Scenario and interaction design
We script the learning scenarios, such as client interaction, product handling, craft steps, or safety procedures, as interactive sequences, so staff learn by doing and making decisions, not by watching.
VR or browser delivery
We ship to Meta Quest headsets for full VR, or stream the same experience to a browser via WebGL and NVIDIA GDN, so teams can train with or without headsets across sites.
Scoring and progress tracking
Completion, scores, and decision paths are captured per learner, so L&D and retail managers can see who has trained, how they performed, and where to reinforce.
FAQ
What is immersive learning?
Immersive learning is training delivered inside an interactive 3D or virtual reality environment, where the learner practises real tasks rather than reading or watching. It recreates products, spaces, and scenarios true to life, so skills are built through doing. It is used for product training, retail onboarding, craft and procedure training, and safety.
Does immersive learning improve training outcomes?
Yes. Immersive, VR-based learning measurably outperforms traditional formats. According to a PwC study on VR soft-skills training in the enterprise, learners completed training up to four times faster than in the classroom and were 275% more confident applying what they had learned. For a Maison, that means faster boutique onboarding and staff who present products and advise clients with more assurance.
How long does it take to build an immersive learning experience?
A focused single-module experience typically takes 8 to 14 weeks at The New Face. The main effort is building the true-to-life 3D assets and scripting the interactive scenarios; adding modules, languages, or a scoring dashboard extends the timeline rather than restarting it.
How much does an immersive learning experience cost?
Most immersive learning projects at The New Face fall in the €35,000 to €75,000 range, driven by the number of scenarios, the fidelity of the 3D assets, and whether you need headset VR, browser delivery, or both. A single-module pilot sits at the lower end; multi-module programmes with tracking sit higher.
Does it require a VR headset?
No. The same experience can run on Meta Quest headsets for full immersion, or stream to a standard browser via WebGL and NVIDIA GDN for staff without headsets. This lets a brand pilot in VR in flagship locations while rolling out the browser version across a wider retail network.
What is the difference between immersive learning and a standard e-learning module?
A standard e-learning module presents slides, video, and quizzes that the learner watches and clicks through. Immersive learning puts the learner inside an interactive 3D scene to practise the task itself. The first tests whether you remember; the second builds whether you can actually do it, which is why immersive formats show stronger confidence and retention.